This policy explains how the Church and the website comply with the DPA (Data Protection Act), the General Data Protection Regulation (GDPR) which came into effect on 28 May 2018, and the Privacy and Electronic Communications Regulations.
By providing your personal details you agree to allow the Church to contact you by mail, email, telephone or SMS text message in connection with its charitable purposes either on the basis of the consents you have given us or for our legitimate interests in accordance with current data protection regulations.
How we collect information about you:
We collect personal information each time you are in contact with us. For example, when you:
• visit our website;
• register your details and your family details;
• make a donation, by completion of Gift envelopes, via our website or electronic means;
• register for a conference or other Church event;
• provide your contact details, in writing or orally, to Church staff or volunteers;
• purchase goods or services, including when you provide credit or debit card details;
• when you attend church services or participate in other Church activities;
• communicate with the Church by means such as email, letter, telephone;
• face to face meetings with staff and volunteers;
access social media platforms such as Facebook, YouTube, WhatsApp, Twitter etc.
The Church does not hold any debit or credit card details for donations/payments made via our websites. All card payments are handled by service providers who encrypt card information. sent from this website.
How we use your donation:
• to keep you informed by text and/or email as to church services, activities, resources and conferences;
• to establish and maintain your involvement with the Church, events you have attended, what areas and activities of the Church you have supported, record and acknowledge any donation, to provide the products you have requested;
• to answer an inquiry or request for further information or complaint about the Church, its services, activities and events;
• to register you for events, conferences;
• to assist us to make the Church’s sites, services and products more valuable to our community;
• for promotion of products or services and to keep you informed of new developments we believe may be of interest to you. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further promotional communications;
• to improve our general ability to assist Church attendees and the wider community;
• to assist the Church with management of issues relating to the Church.
Who can see your information:
The information you provide to us will be held on computers in the Church Office.
We do not sell or pass any of your personal information to any other organisations and/or individuals without your express consent, with the following exceptions:
We do not intend to store or currently store financial details (credit or debit card numbers) obtained through online transactions. We do not store details online nor do we pass any information to third parties, except where we are legally required to do so, to assist fraud reduction, or to provide a service requested and minimise credit risks.
Sensitive Personal Information: The Church may collect and store sensitive personal information such as health information, religious information (church attendance) when you and/or your family attend, register for church events and conferences. Your personal information will be kept strictly confidential. It is never sold, given away, or otherwise shared with anyone, unless required, by law.
Keeping details up to date:
Please tell us as soon as any of your contact details change so that we can keep our records up to date. You can change the way we contact you, or the kind of material we send you, at any time by contacting us by mail or email using the contact details above.
You can unsubscribe from our regular emails or texts at any time by using the 'unsubscribe' or 'change preferences' links on the email or texts you have received.
Access to your information:
You can request access to the personal information that the Church holds about you by contacting the Church’s Office as set out below. We will provide you with access to your personal information unless we are legally authorised to refuse your request.
If you wish to change personal information that is out of date or inaccurate at any time please contact us. The Church Office will take reasonable steps to correct any of your information which is inaccurate, incomplete or out of date. If you wish to have your personal information deleted please let us know and we will delete that information wherever practicable.
The Church will take all reasonable steps to keep secure any personal information, which we hold and to keep this information accurate and up to date.
The Internet is not a secure method of transmitting information. Accordingly, the Church cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorised access or use of that information. We take security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. Your information will be held for a reasonable period or as long as the law requires or permits.
The Church uses social media such as Facebook, Instagram, WhatsApp and You-Tube. Users must verify authenticity of sites before posting or providing personal information on such sites.
Our website may provide social media buttons, permitting sharing our web content directly to a social media, platform. Use of such buttons is at your own risk. Unless it is material supplied or officially posted by the Church we do not endorse social media website(s) and have no responsibility for the content nor for the cookies they may contain.
The Church does not ask for passwords nor personal details on social media.
Any documents or files made available to download from our website are provided at users own risk.
Changes to this policy:
We suggest that you visit our website regularly to keep up to date with any changes.
Telephoning 01236 796250.
Writing to The Church Administrator at, The Storehouse, 5a Garrell Road, Kilsyth, Glasgow, G65 9BG.
The Storehouse is a Scottish Charitable Incorporated Organisation (SCIO) regulated by the Scottish Charity Regulator (OSCR), Scottish Registered Charity No. SC040583. Our Registered Office is 5a Garrell Road, Kilsyth, Glasgow, G65 9BG.